We charge enough to be able to give you our attention when you need it most—at the beginning. Our rates get dramatically cheaper as you scale.
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We’ve spent a lot of time thinking: “How can we treat our customers how we’d like to be treated?” We’re developers trying to build a business, just like you. We pay for software and services all the time.
So when it came to figuring out how to price our product, we decided not to charge per minute or per stream like some competitors. We just charge for the bandwidth you use because it’s a good indicator that you’re using and getting value out of the whole thing that we made. In reality, we don’t even charge for all of your usage, because only ~20% of WebRTC calls need a server relay to connect people behind firewalls—the rest are peer-to-peer.
When you’re successful, we want your success to increase. We don’t want you to build a long-term relationship with us and then feel beholden as we take a constant, sizable chunk out of your business forever. So we charge enough to be able to give you our attention when you need it the most—at the beginning—and our rates get dramatically cheaper as you scale.
You’re smart enough to know that, relatively speaking, servers are cheap. You know bandwidth is cheap. What isn’t cheap is people who know a lot and care a lot and spend years investing in building the best software they can. We’re proud of our team’s work. People like Lance and Heather and Fritzy and Gar and Diana and Elliott Lynn and Terry and Dylan and Ben and the rest of our team.
More than anything, we’re invested in the success of each company using SimpleWebRTC.
We’re a small bootstrapped company. We don’t want a million faceless customers. We don’t care about having a huge slice of the market. We’re never going to dominate like our friends at Twilio or Tokbox. We’re just not that kind of company, and that’s okay.
We want to sell to the kind of people who want to know the folks who make the software they depend on. We want to be part of your team.
And we’d love to hear from you. If you have feedback or thoughts on our pricing, we’re all ears.